Dental Warranty and Conditions

Phuket Smile Signature does our dental works to the best of our ability. Our procedures and processes are established based on dental research, studies and standard controls in ensuring that an effective, safe and reliable choice of treatment is provided. Phuket Smile Signature thus provides a LOCAL guarantee on our dental labworks with the below conditions.

Dental Teethworks Two Years Local Warranty

  • All our crowns, bridges, veneers, inlays, onlays, dentures and prostheses over implant labworks has a two years LOCAL warranty
  • The warranty period is counted starting from date of dental labwork delivery
  • Our center does not rebate, refund or reimburse dental treatments
  • Dental works under warranty will be adjusted, repaired, replaced by our dentists at our clinic in Bangkok or in Phuket, Thailand only
  • To claim warranty, any faults must be formally informed to our clinic within the two years local warranty period
  • Secondary cavities, gum infection, gum recession and issues arising from surrounding/adjacent teeth or accidents to the dental work is not covered under the two years local warranty
  • Phuket Smile Signature is not liable for any unforeseen root canal treatment after having tooth/teeth prepared for crown & bridgework
  • The warranty is applicable with reasonable use from patient and annual checkup as the long-term success of treatments is depend on post care maintenance and regular professional checkup with you’re dentist

Dental Warranty Dental Implants

  • Our first stage dental implant posts has a five years LOCAL warranty
  • Dental implant fees are not rebated or refunded

Despite having high success implant rates at our center, it is possible that osseointegration of the dental implant with jaw bone may not occur due to various reasons

  • Should the first implant placement be unsuccessful, a second implant placement and operation will be performed by our implantologist at our center without charge
  • Should a latter implant placement on the same site be required, implant surgery fees will occur
  • To claim warranty, any faults must be formally informed to our clinic within the two years local warranty period
  • The two years local warranty will be voided if the dental implants are adjusted or modified by other dentists post treatment

The guarantee covers doctor fees and material costs. It does not however cover the cost of travel, accommodation, overseas dental expenses made by other dentists back home done post treatment or consequential losses that may be incurred. The local warranty does not cover damage of dental works caused by or related to other dentists work done post treatrment. Phuket Smile Signature does not take responsibility for prior or continual dental works done by other dentists. The local warranty will be voided if the dental works are adjusted or modified by other dentists post treatment.

Notice of warranty claims may be done via emailing at phuket@smilesignature.com or calling us at +66 95 365 9800

Phuket Smile Signature is always at the forefront of leading the way in providing new standards for dental profession and assures you individualized personal care is given. The treatment recommended by us for your oral health is dependent on each individual’s specific needs. Each treatment is carefully customized after a thorough diagnosis and consultation. It is imperative to continue caring for teeth and gums back home as well as scheduling annual routine dental cleaning and professional exams as the long-term success of treatment is dependent on your oral health care

back to top